reminder_required

Direction: Dial → your server. The user has gone quiet for a while. You may produce a gentle nudge (e.g. “Are you still there?”) using the same mechanics as response_required — or ignore it.

Schema

Example

1
{
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  "type": "reminder_required",
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  "response_id": 8,
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  "transcript": [
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    { "role": "agent", "content": "I can help with that — what's your order number?" }
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  ]
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}

Reply with response frames carrying this response_id, exactly as you would for response_required.