reminder_required

View as Markdown

Direction: Dial → your server. The user has gone quiet for a while. You may produce a gentle nudge (e.g. “Are you still there?”) using the same mechanics as response_required — or ignore it.

Schema

FieldTypeDescription
typestringAlways "reminder_required".
response_idintegerIdentifies this turn. Echo it back on every response frame.
transcriptarrayThe full conversation so far — [{ role, content }].

Example

{
"type": "reminder_required",
"response_id": 8,
"transcript": [
{ "role": "agent", "content": "I can help with that — what's your order number?" }
]
}

Reply with response frames carrying this response_id, exactly as you would for response_required.