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# October 13, 2026

## Added

### A `paused` WhatsApp status

When Dial temporarily pauses WhatsApp sending on a line, its `whatsapp.status` now reports **`paused`** instead of staying `ready`, and you get a [`number.status_changed`](/api-reference/events/number-status-changed) event for it. When sending resumes, the status returns to `ready` with a second event. Previously the line kept reporting `ready` while sends failed with `503 whatsapp_unavailable`, and nothing told you when they would start working again.

A paused line still receives WhatsApp, so `whatsapp` stays in `capabilities`; its number folds to `degraded` until the pause ends, and `error` carries a short reason you can show. A pause applies per line, so you receive one event per affected number. If you branch on `whatsapp.status`, treat `paused` as "don't send on WhatsApp until the next event moves it back to `ready`" rather than as a failure. See [WhatsApp](/documentation/capabilities/whatsapp).