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# July 21, 2026

## Added

### Free-account call limits

Accounts that have never added credit and never subscribed now run with two guardrails: every call is hard-capped at **5 minutes** (regardless of any configured `maxCallDurationSeconds`), and at most **2 calls** can be in progress at once, inbound and outbound combined. An outbound call over the concurrency limit is rejected with a new `429` error (code `call_limit_reached`); an inbound call over the limit is declined. Both limits lift permanently the first time you add credit or start a subscription. See [Free accounts](/documentation/reference/errors#free-accounts).